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Login issues

Once you have set up a shop Account by clicking on the 'Account' tab in the top menu and following instructions, you can login using the top left hand login box on any page of the website.

Note that even though you may have a Bigsalty Weather account, you will also have to set up a new shop account before you can purchase anything in store. However, once set up we will link the two accounts so that you can benefit from future promotions.

To login - enter your username in to the top login box and password in the bottom login box, then click the sign in button. If your username and password pair are incorrect, a blue box will indicate this next to the login, otherwise the welcome message below the login will display your username.

If you have forgotten your password you can get it sent to your inbox by filling our your email in the following forgotten password page.

Payment problems

We accept both payment via Paypal and the following credit cards:

  • Mastercard
  • Visa (Debit/ Delta / Electron)
  • American Express
  • Solo (switch)

Therefore you can either pay directly through Paypal or through our site. If you have any questions or issues during the checkout procedure, please use the details on our contact page to get a hold of us. We will be more than happy to help and resolve any issues.

The checkout process

The checkout process is as follows:

  1. Create an account and enter your delivery details by clicking the 'Account' tab in the top navigation and then clicking the 'Continue' button under 'New Customer'.
  2. You can login to your new account at any time by entering your details in the top left hand login box.
  3. Take a look through our products by using the top 'Clothing' tab navigation or the left hand navigation. You can add any product that is in stock by clicking the 'Add to Cart' button to add the product to the basket.
  4. The 'Basket' page will contain all your items before checkout and the total final price of your order will be summed at the bottom. You may visit the 'Basket' page at any time by clickint the 'Shopping Cart' tab in the top navigation or clicking the 'Basket' text in the right hand side of the menu bar.
  5. Once you are happy with the contents of your basket, click the 'Checkout' button which will take you to the final payment page where you will submit your order.
  6. On the checkout page you can either choose to pay by credit/ debit card or using Paypal.
  7. Once you have placed you order, you will receive a confirmation email which will confirm your order and delivery address.

Wide range of gear hand picked for you

  • Hassle free returns
  • Hand picked products that we trust and love
  • Friendly and professional service
  • All brought to you by the team at Bigsalty Weather